“With literally no notice nearing the end of the day, I called Becky at Petra to describe my mini crisis. (we needed to service two gas fireplaces in order to close the sale on a home).
Becky’s reaction time was amazing. More so was Ricks ability to get there and complete the work before the normal end of day – same day!!
Incredible service.
Great customer service with JoLynn, Becky and Sarah!!
Thank you Petra for saving the day!”
“No heat late afternoon and Andy came to the rescue, staying late until he found and resolved the matter.
Andy is not only a very skilled tech. but a valuable asset to your company as a representative of a culture that really cares about their clients. Thanks Andy and thank you Becky for your capable assistance.”
“Sarah in the office was great and Matt was amazing. Scheduling was a breeze and Matt showed up on time.
Matt really went the extra mile to explain what he was doing and how the technology worked. I cannot say enough nice things about how professional and polite Matt was. I recommend Petra to all of my friends and family now. I had an air scrubber installed and it is amazing! Even with all of the smoke outside, our indoor air quality is amazing. Do yourself a favor and call Petra ASAP.”
“We had a non-functioning air conditioner going into summer. We called Petra and they immediately came out to repair it. We were so impressed with the tech, Andy, and Becky at the office that we signed up for a maintenance plan. After the maintenance, we decided to also add another maintenance plan– this time on our business. Everyone at Petra has been extremely professional, courteous and committed to quality. We are so happy that we found Petra!”
“These guys have installed several units for us. Awesome installers, awesome trouble shooters and another family-owned business.” – Christopher H.
“I had a new heat pump and air handler installed. Everyone I interacted with at Petra, (sales, installers, office owner) were friendly and professional. I now have a new heating/AC system in my house that is working perfectly.” – John C.
“This is a family run business and I have been a client for years. I cannot recommend them more highly. Besides regular maintenance, they came out on an emergency call on a really cold Sunday night with little notice and got our furnace working again. I wouldn’t call anyone else, these folks are great!” – Daniel B.